1. Introduction

Welcome to PeakyPhi (“PeakyPhi”, “we”, “our”, or “us”).

These Terms of Service (“Terms”) govern your access to and use of the PeakyPhi website, applications, software, reports, and related services (collectively, the “Service”).

By creating an account or using the Service, you agree to these Terms.

If you do not agree, please do not use the Service.

2. Description of the Service

PeakyPhi is an AI-assisted process optimization platform designed to help users:

• analyze experimental data

• build predictive process models

• generate experiment recommendations

• evaluate process robustness

• create optimization reports

• support industrial decision-making

The Service provides analytical recommendations only. It does not replace engineering judgement, laboratory testing, quality assurance, regulatory compliance, or professional decision-making.

3. Eligibility

You must be at least 18 years old and legally able to enter into binding agreements.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. User Accounts

You are responsible for:

• maintaining the confidentiality of your account

• safeguarding your password

• all activity occurring under your account

You agree to provide accurate information during registration.

5. Subscription Plans

Certain features require a paid subscription.

Subscription plans, pricing, billing periods, and included features are described on the Pricing page.

Subscriptions automatically renew unless cancelled before the next billing period.

You may cancel at any time.

6. Acceptable Use

You agree not to:

• use the Service for unlawful purposes

• interfere with the operation of the Service

• attempt unauthorized access

• reverse engineer or copy the software

• upload malicious code

• misuse the Service in a way that affects other users

7. User Data

You retain ownership of all experimental data, files, and information you upload.

By using the Service, you grant PeakyPhi the limited rights necessary to:

• store your data

• process your data

• generate recommendations

• generate reports

• provide the Service

We do not claim ownership of your data.

8. Intellectual Property

The Service, including its software, algorithms, interface, documentation, branding, graphics, and reports generated by the platform (excluding your uploaded data), are protected by intellectual property laws.

You may not:

• copy

• distribute

• modify

• resell

• reverse engineer

any part of the Service except as permitted by law.

9. AI Recommendations

PeakyPhi uses statistical models and machine learning methods to generate recommendations.

Recommendations are estimates based on available data and model assumptions.

Predictions may be inaccurate or incomplete.

Users remain solely responsible for:

• experimental design

• process operation

• production decisions

• safety assessments

• regulatory compliance

• product quality

All recommendations should be validated through appropriate engineering practice before implementation.

10. No Professional Advice

The Service does not provide engineering, legal, regulatory, medical, or safety advice.

The Service is intended to assist qualified professionals—not replace them.

11. Industrial Use Disclaimer

PeakyPhi provides decision-support tools for research and process optimization. Users are responsible for verifying all recommendations through appropriate testing before implementation in laboratory, pilot-scale, or production environments. PeakyPhi is not intended to operate or control industrial equipment or safety-critical systems.

12. Availability

We aim to provide reliable service but do not guarantee uninterrupted availability.

The Service may be modified, suspended, or discontinued without prior notice.

13. Limitation of Liability

To the maximum extent permitted by law, PeakyPhi shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the Service.

This includes, but is not limited to:

• production losses

• lost profits

• lost data

• equipment damage

• business interruption

• process failures

• incorrect optimization decisions

Our total liability shall not exceed the amount paid by you for the Service during the twelve months preceding the event giving rise to the claim.

14. Disclaimer of Warranties

The Service is provided “as is” and “as available.”

We make no warranties regarding:

• accuracy

• completeness

• suitability for a particular application

• uninterrupted operation

• error-free performance

14. Termination

15. Termination

You may stop using the Service and cancel your subscription at any time.

Termination does not affect obligations incurred before termination.

15. Privacy

16. Privacy

16. Changes to These Terms

17. Changes to These Terms

Material changes will be posted on this page with an updated revision date.

Continued use of the Service constitutes acceptance of the revised Terms.

17. Governing Law

18. Governing Law

Any disputes shall be resolved in the competent courts of that jurisdiction unless otherwise required by applicable law.

18. Contact

19. Contact

PeakyPhi

Email: contact@peakyphi.com

Website: https://peakyphi.com